Last updated: January 23 2026

These Terms of Service (“Terms”) govern your access to and use of the Flo booking platform, available at https://flobooking.com, https://app.bookezy.ca, and through any associated websites, web applications, mobile applications, and services operated by Revnup Marketing Inc. (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Company Information

The Service is operated by:

Revnup Marketing Inc.
Incorporated in Ontario, Canada

Contact email:
[email protected]

2. Eligibility

You must be at least 18 years old to use the Service.

By using the Service, you represent and warrant that:

You are at least 18 years of age

You have the legal authority to enter into this agreement

You are using the Service for a business or professional purpose

3. Description of the Service

Flo is a booking and business management platform designed for studio owners to:

Accept online bookings

Manage clients and appointments

Send automated reminders and messages

Enable two-way messaging and calling

Accept deposits, full payments, or store cards on file through third-party payment processors

Flo is a software tool only. We do not provide business, financial, or legal advice, and we do not guarantee any specific business results.

4. Account Registration

To use the Service, you must create an account and provide accurate and complete information.

You are responsible for:

Maintaining the confidentiality of your login credentials

All activity that occurs under your account

Ensuring your staff and contractors comply with these Terms

You must notify us immediately of any unauthorized use of your account.

5. Subscriptions, Free Trial, and Billing

Free Trial

We may offer a 14-day free trial to new users.
At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

Subscription Plans

We offer:

Monthly subscription plans

Annual subscription plans

Subscriptions are billed in United States Dollars (USD) unless otherwise stated.

Auto-Renewal

All subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.

By subscribing, you authorize us to charge your selected payment method on a recurring basis.

Cancellation

You may cancel your subscription at any time through your account or by contacting us.

Upon cancellation:

You will continue to have access until the end of your current billing period

No future charges will be made

6. Refund Policy

All fees are generally non-refundable.

Refunds may be granted only upon written request and at our sole discretion.

We are not required to provide refunds for:

Partially used subscription periods

Failure to cancel before renewal

Dissatisfaction with the Service

Business losses or missed revenue

7. Payments and Currency

All fees are charged in United States Dollars (USD) unless otherwise stated.

You are responsible for:

Any foreign exchange fees

Bank fees

Taxes or duties imposed by your financial institution or government

Payments are processed by third-party processors such as Stripe and Square. We do not store full credit card numbers.

8. Acceptable Use

You agree not to use the Service to:

Violate any applicable law or regulation

Send spam or unsolicited communications

Harass, abuse, or threaten others

Transmit malicious code or malware

Interfere with or disrupt the Service

Resell or sublicense the Service without our permission

We may suspend or terminate your account for any violation of this section.

9. Intellectual Property

All rights, title, and interest in and to the Service, including:

Software

Source code

Trademarks

Logos

Designs

Content

are owned exclusively by Revnup Marketing Inc.

You are granted a limited, non-exclusive, non-transferable license to use the Service during your subscription period.

You do not acquire any ownership rights in the Service.

10. Data and Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference.

For data belonging to your clients:

You are the data controller

Flo acts as a data processor

You are responsible for obtaining all required consents from your clients and complying with all applicable privacy laws.

11. Service Availability and Modifications

The Service is provided on an “as-is” and “as-available” basis.

We do not guarantee:

Continuous availability

Any specific uptime level

That the Service will be error-free or uninterrupted

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice.

12. Termination

We may suspend or terminate your account at any time if:

You fail to pay fees

You violate these Terms

You misuse the Service

You engage in illegal or harmful activity

Upon termination:

Your right to use the Service ends immediately

We may delete or disable your account and data, subject to applicable law

13. Limitation of Liability

To the maximum extent permitted by law:

Flo and Revnup Marketing Inc. shall not be liable for:

Lost profits or revenue

Lost business opportunities

Missed appointments

Client disputes

Chargebacks

Data loss beyond our reasonable control

Indirect, incidental, special, or consequential damages

Our total liability for any claim arising out of or relating to the Service shall not exceed the total fees paid by you in the twelve (12) months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless Revnup Marketing Inc. from any claims, damages, losses, or expenses arising from:

Your use of the Service

Your violation of these Terms

Your violation of any law or third-party rights

Your handling of your clients’ data

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

You agree that any dispute shall be resolved exclusively in the courts located in Ontario, Canada.

This applies regardless of your country of residence, including users located in the United States.

16. Changes to These Terms

We may update these Terms from time to time.

When we do, we will update the “Last updated” date and post the revised version on our website.

Your continued use of the Service after changes constitutes acceptance of the updated Terms.

17. Contact Information

If you have any questions about these Terms, contact us at:

[email protected]
Revnup Marketing Inc.
Ontario, Canada